Privacy policy
Last Updated: 7th March 2025
1. Introduction
Welcome to Lama (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our app and services.
By using Lama, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect the following types of information:
A. Personal Information (Provided by You)
Name, email, phone number, and profile details.
Government-issued IDs (Aadhaar, PAN) for KYC verification.
Payment details (if applicable for transactions or verification badges).
B. Metadata & Automatic Data Collection
Device information (IP address, OS, browser type).
Location data (if permissions are granted).
Usage data (search history, interactions with posts, likes, comments).
C. Third-Party Data Collection
Information from third-party logins (Google, Facebook, LinkedIn).
Transaction data from UPI or payment gateways.
3. How We Use Your Information
We use your information to:
Provide, improve, and personalize your experience on Lama.
Enable secure transactions, KYC verification, and user authentication.
Monitor user activity to prevent fraud and misuse.
Display relevant advertisements and sponsored content.
Comply with legal obligations and law enforcement requests.
4. Data Sharing & Disclosure
We do not sell or rent your personal data. However, we may share it under the following conditions:
With your consent (for collaborations, partnerships, or networking).
With service providers (cloud storage, payment processors, analytics providers).
For legal reasons (if required by law, court order, or government directive).
If law enforcement requests metadata, we will comply only if a valid court order or legal directive is provided.
5. Data Security & Retention
We use encryption and security measures to protect your data.
Data is stored securely on our servers and retained as long as necessary for service provision and legal compliance.
Users can request data deletion by contacting support.
6. User Rights
Access & Update – Users can modify profile data.
Delete Account – Users can request account deletion.
Opt-Out of Marketing – Users can disable marketing emails and notifications.
7. Third-Party Services
Lama integrates third-party payment services and external links. We are not responsible for their privacy policies. Please review their terms before using such services.
8. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Changes will be notified via email or app notifications.
